General Terms and Conditions
These general terms and conditions apply to all offers, orders, agreements, and tickets made through the DoelenEnsemble website. By placing an order, you agree to these general terms and conditions.
The terms and conditions should be determined based on the specific needs and nature of each website. For example, a website offering e-commerce products to customers requires different terms and conditions than a website that only provides information.
The terms and conditions provide the website owner with the opportunity to protect themselves against potential legal claims
Definitions
In these terms and conditions, the following definitions apply:
– Doelen Ensemble: the organizer of events and provider of tickets;
– User: any natural person or legal entity who visits the website or purchases tickets;
– Agreement: the agreement between DoelenEnsemble and the user regarding the purchase of tickets.
Applicability
These general terms and conditions apply to all legal relationships between DoelenEnsemble and the user. Deviations from these terms are only valid if expressly agreed upon in writing.
Conclusion of the agreement
The agreement is concluded once the user has placed an order via the website and the payment has been accepted. DoelenEnsemble reserves the right to refuse orders without stating reasons.
Prices and payment
Ticket prices are stated in euros and include applicable taxes unless otherwise indicated. Payment must be made using the payment methods offered on the website. DoelenEnsemble cannot accept liability for costs associated with the use of third-party payment services.
Delivery of tickets
Tickets are delivered digitally via email or a download link once payment has been completed. The user is responsible for providing the correct email address when placing the order. Changes or errors in the email address may affect receipt of the tickets.
Use of tickets
Tickets are personal unless otherwise stated. Admission to the event is granted only with valid tickets. DoelenEnsemble reserves the right to refuse entry if a ticket is not legally valid.
Cancellation and changes to events
Doelen Ensemble aims to hold events as scheduled. In exceptional circumstances, events may be cancelled or rescheduled. In such cases, the provisions of the DoelenEnsemble refund policy apply.
Liability
The liability of Doelen Ensemble is limited to what is provided in these terms and to the amount paid out under the applicable liability insurance in the relevant case. Doelen Ensemble is not liable for indirect damages, including loss of profit or revenue.
Force majeure
In the event of force majeure, meaning circumstances beyond the control of DoelenEnsemble, Doelen Ensemble has the right to suspend its obligations or terminate the agreement without any obligation to pay compensation.
Privacy and data protection
DoelenEnsemble processes users’ personal data in accordance with its privacy policy. By using the website and purchasing tickets, the user consents to this processing.
Amendments to the terms
DoelenEnsemble reserves the right to amend these general terms and conditions. Amendments will be published on the website and will take effect from the moment of publication.
Governing law and disputes
These general terms and conditions and all agreements to which they apply are governed by Dutch law. Any disputes shall be submitted exclusively to the competent court in the Netherlands.
For questions regarding the general terms and conditions, you can contact us at doelenensemble@gmail.com.